Privacy Policy

At Power Express, we are committed to protecting your privacy and ensuring the security of your personal and business information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services. Please read this policy carefully to understand our practices regarding your information.

1. Information Collection
We may collect personal and business information from you in various ways, including when you:

• Register for our services
• Place an order or request a quote
• Contact us for customer support
• Participate in surveys or provide feedback
• Use our website or other online platforms

The types of information we collect may include:

• Personal details (e.g., name, contact information)
• Business details (e.g., company name, address)
• Payment information (e.g., credit card details, billing address)
• Shipment details (e.g., origin, destination, contents)
• Technical information (e.g., IP address, browser type, operating system)

2. Use of Information
We use the information we collect to:

• Provide and manage our services
• Process orders and payments
• Communicate with you about your orders and our services
• Improve our services and customer experience
• Comply with legal obligations and protect our rights
• Send you promotional materials and updates (with your consent)

3. Information Sharing
We may share your information with third parties in the following circumstances:

• With service providers and partners who assist us in delivering our services (e.g., shipping companies, payment processors)
• To comply with legal obligations, such as responding to subpoenas or other legal processes
• To protect the rights, property, or safety of Power Express, our customers, or others
• In connection with a merger, acquisition, or sale of assets, where your information may be transferred to the new entity

We do not sell or rent your personal information to third parties for their marketing purposes.

4. Data Security
We implement various security measures to protect your information from unauthorized access, use, or disclosure. These measures include encryption, access controls, and secure data storage practices. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance your experience and gather information about how you use our site. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

6. Your Rights and Choices
You have the right to:

• Access and review your information
• Correct or update inaccurate information
• Request the deletion of your information (subject to legal and contractual obligations)
• Opt-out of receiving promotional communications

To exercise these rights, please contact us using the information provided below.

7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date.